Guest rules
General House Rules
House Rules regarding the neighbourhood and noise levels
House Rules regarding extra guests and visitors.
House Rules regarding parking
House Rules regarding safety
House Rules regarding use of fixtures & appliances
House Rules regarding electronics
House Rules regarding smoking
House Rules regarding Pets & Animals
House Rules regarding Garbage disposal
Compliance
- Early check in and late check out will be considered with advance notice, with no associated fees.
- Beside the wall of the Coffee Bar, you will find an electrical panel. Please to not move any switches unless in the unlikely event of a power outage.
- We understand that accidents do happen, and kindly request that you report any accidental breakages or damages to us as soon as they happen so that we may attempt to repair or replace the item.
- In the event that damage to the property or its contents is not covered by our insurance or it exceeds the security deposit - the cost to repair or replace will be billed to the guests.
- Firearms and fireworks are not permitted on the property.
House Rules regarding the neighbourhood and noise levels
- the majority of our neighbours live here full time. Please minimize noise between 10pm-7am to ensure our neighbours can enjoy a night of undisturbed sleep.
- While the owners dog is friendly, please do not pet or feed him.
- If you encounter any issues with our neighbours, please notify us as soon as reasonably possible.
- If any neighbours report excessive noise, your vacation rental agreement could be terminated and you could be asked to leave our property. Should this happen, you will not be eligible to any of your money back.
House Rules regarding extra guests and visitors.
- A maximum of four visitors beyond the 4 person occupancy is allowed during the day.
- A maximum of 2 overnight visitors is allowed beyond the 4 person occupancy. And will be asked to pay the overnight guest fee.
- It is the responsibility of the primary renter to ensure that any visitors complies with our House Rules
House Rules regarding parking
- Please park your vehicle in the designated space on the left side of the driveway, with space so that there can be another car parked on the right side of the driveway.
- In the event that you need to park on-street, please stay on the south side of the street, and keep our neighbours in consideration to ensure that you don’t block access to their driveways.
- The garage is off-limits to guests and their property.
House Rules regarding safety
- Keep the door locked while away from the Suite. In the unlikely event that there is a break-in you will not be covered under your insurance plan for compensation of things stolen. And you may be liable for property damage.
- Please do not tamper with the outdoor floodlight security camera.
- Children should be supervised at all times on our property by an adult.
- Guests are responsible for their children’s safety at all times.
- In the event of rain, please take care when walking on the outdoor staircase.
House Rules regarding use of fixtures & appliances
- Please double check that you have switched off all the water sources, lights, or other electrical devices before you go out.
- You’re welcome to use the washer, just make sure you don’t overload it.
- Please remember that the steam function on the Coffee Machine can and will burn you if used incorrectly. Please follow the instructions on the laminated card provided.
- Please use only cleaning materials appropriate for the specific appliance its meant for. (Example Dishwasher pucks only in the dishwasher and washing machine pucks only in the washer.)
- Do not put metal into the microwave.
- Keep washing machine door open after use. So as to not attract mold or mildew
- Unattended use can result in injury or damage to the property
House Rules regarding electronics
- Please let the owners know if there is a power outage or if you need to reset the breaker for any reason.
- Access to Netflix is included in your stay. Purchases on owners account are not permitted. Any accidental purchases will be charged to the guest, or taken from the damage deposit.
House Rules regarding smoking
- Smoking or vaping is not permitted anywhere inside the property.
- If you want to smoke, you may only smoke outside off the property.
- Cigarette butts need to be disposed of in a receptacle of some sort and then put into the garbage bin. It is illegal in the city of Surrey to litter. Do not leave butts on the ground.
House Rules regarding Pets & Animals
- Pets must be potty trained
- Guests will be responsible to clean up after their pet.
- Accidental urination inside the property must be cleaned up immediately, and the area sanitized thoroughly immediately after.
- Please don’t allow your pet onto any furniture.
- Please ensure your pet is inside the suite during the night.
- Throughout the year, occasionally small and medium sized spiders will take refuge inside the home. These are not dangerous species, but can visually be thought of as such. If you see one and are not comfortable removing it from the property, please let the owners know and we will take care of it for you.
House Rules regarding Garbage disposal
- There is a trash can provided in the bathroom and kitchen where you can dispose of any garbage. And if they become full, the black bin at the side of the house is where the trash bag can be placed.
- Any paper, cardboard or glass recyclables should be placed in the blue bin
- Any organic waste is to go into the green bin
- Any Bottles or milk cartons go into the blue round bin
- Please do not flush paper towel, sanitary napkins or baby wipes down the toilet.
Compliance
- Failure to follow any of these rules is a breach of the terms and conditions of your reservation.
- If anything in The House Rules is unclear, please contact us.
- We reserve the right to evict any guest or visitor who fails to adhere to The House Rules